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December 29, 2023
Kathy Tazic
managing director, client services
Imagine the possibilities: annual recap

As we wrap up 2023, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their resilience along the way. Employers, risk management and human resource professionals, brokers and c…

December 29, 2023 by Kathy Tazic, managing director, client services
Blog
November 16, 2023
Kimberly George, global head, innovation and product development, and David Setzkorn, SVP, workforce absence and disability practice leader
Bringing productivity and flexibility into harmony

More than three years after many transitioned to working from home on account of the pandemic, employers are still trying to pinpoint where employees are most productive and how to optimize organizational performance. The COVID era gave rise to a var…

November 16, 2023 by Kimberly George, global head, innovation and product development, and David Setzkorn, SVP, workforce absence and disability practice leader
Blog
July 21, 2023
Brice Caswell
director product compliance & statutory administration
Better work-life balance begins with employers

Workplace culture has evolved beyond employees’ value lying solely in productivity; their whole selves and well-being matters, too. A sustainable work-life balance is critical to safeguarding well-being and improving the performance of workers. Now m…

July 21, 2023 by Brice Caswell, director product compliance & statutory administration
Blog
July 03, 2023
Mark Debus, clinical manager, behavioral health; Adam Morell, assistant vice president, product compliance; and Cindy Parker, managing director, casualty
Reshaping the conversation around how employers support and accommodate employees

The past couple of years have given rise to some significant workplace trends — a war for talent, demands for flexible work options and an increased need for mental health support. Typically, we hear about these issues from the employee perspec…

July 03, 2023 by Mark Debus, clinical manager, behavioral health; Adam Morell, assistant vice president, product compliance; and Cindy Parker, managing director, casualty
Blog
March 15, 2023
Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Accounting for absenteeism: optimizing leave programs with a focus on care and engagement

If 2022 was the year of returning to work, 2023 is about keeping workers engaged. The global shift to remote work triggered by the COVID-19 pandemic may have shown us that employees can be productive without setting foot in an office, but both remote…

March 15, 2023 by Adam Morell, assistant vice president, product compliance and Audrey Bryan, director operations – business service
Blog
November 10, 2022
Rosemarie McMorris-Alexander, claims operations manager
Finding balance for employees and improving productivity

The pandemic encouraged many workers to reconsider their priorities and attitudes toward their professional and personal lives. As a result, employers were given a unique opportunity to gain insights about how to support their employees. Across indus…

November 10, 2022 by Rosemarie McMorris-Alexander, claims operations manager
Blog
November 04, 2022
Peter Farrelly
managing director - commercial claims services
An inside look: Is the next generation of loss adjusters hiding in plain sight?

The ‘war for talent’ has become one of the most talked-about topics for organisations in every sector. As loss adjusting firms seek to replace top talent who have left due to retirement, higher pay, or a change in career altogether — the questi…

November 04, 2022 by Peter Farrelly, managing director - commercial claims services
Blog
October 18, 2022
Matthew Cohen - senior vice president, client services and Michelle Hay - global chief people officer
Building organizational culture: putting people first

The past few years have been marked by unprecedented upheaval in the workforce. The pandemic and rising cost of living have led many to reexamine their personal priorities and career goals. Meanwhile, baby boomers transitioning into retirement are le…

October 18, 2022 by Matthew Cohen - senior vice president, client services and Michelle Hay - global chief people officer
Blog
August 11, 2022
David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
How to grow with the changing workforce

The labor force is constantly evolving, but the past several years have brought new and unexpected shifts in economic uncertainty, labor force dynamics and new modes of working. It isn’t growing, just a different mix. As the workforce continues to ch…

August 11, 2022 by David Reed, global head of talent acquisition and Heather Lawley, global head of DEI & ESG
Blog
July 06, 2022
Brice Caswell, director of product compliance
Making flexible work models work

Necessity has proved to be the mother of invention when it comes to adopting alternative work models. What many employers originally anticipated to be a brief sojourn into flexible work is now going on two-plus years. Despite the lack of strategic pl…

July 06, 2022 by Brice Caswell, director of product compliance
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